Sprocket is a regulator-friendly digital banking initiative that converges multi-currency fiat, crypto, decentralized finance, and card services into a unified customer experience for Web, iOS, and Android.
Led a globally distributed team of 21 across 6 countries, guiding the development of a cutting-edge digital banking experience on live banking and crypto rails
Orchestrated cross-departmental alignment to ensure delivery of business objectives through meticulous synchronization of roadmaps and deliverables
Guided regulators through comprehensive reviews of platform documentation, systems architecture, banking rails connectivity, security infrastructure, and platform functionality
Spearheaded the configuration of a customer support platform with bank-level security, resulting in highly-automated support flows and enriched financial education resources
Forecasted financial models to refine the target operating model, allocate budgets, and prepare for scalability